Contact Starta Markets

We read everything. Email is the only channel — there is no phone line and no chat queue, so a written message with a link in it gets the fastest answer.

Where to write

Support and general enquiries

support@startamarkets.com

Product questions, account help, anything that is not working

Data corrections

corrections@startamarkets.com

A price, NAV, return or statement that looks wrong

Privacy

privacy@startamarkets.com

Data-protection questions and requests about your own data

Reporting a figure that looks wrong

Corrections are the messages we act on fastest, and the ones most often unactionable. A report we can check contains four things:

What we cannot help with

Starta Markets is an information platform, not a broker and not an advisor. Some requests we have to decline outright:

Policies

How the newsroom works, how corrections are handled, and where the data comes from: